Nexom Aesthetics Privacy Policy
We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you use our website and services.
Last updated 18 May 2026
Who we are
Nexom Aesthetics (“we”, “us”) operates this website and processes personal data in connection with orders, accounts, and customer support.
Data we collect
- Account details: name, email, phone, business information where provided
- Order and payment data: addresses, order history, payment status (we do not store full card numbers)
- Technical data: cookies, IP address, browser type, and usage information
- Communications: messages you send via our contact form or email
How we use your data
We use personal data to fulfil orders, manage your account, provide customer support, prevent fraud, improve our services, and comply with legal obligations. Marketing communications are only sent where you have opted in or we have another lawful basis.
Legal basis (UK GDPR)
We rely on contract performance (processing orders), legitimate interests (security, service improvement), consent (where required), and legal obligation where applicable.
Sharing your data
We share data with trusted processors such as payment providers, carriers, hosting, and email services, only as needed to operate the business. We do not sell your personal data.
Retention
We keep order and account records for as long as needed for tax, accounting, and dispute resolution, then delete or anonymise where possible.
Your rights
You may request access, correction, erasure, restriction, or portability of your personal data, and object to certain processing. You may also complain to the ICO (ico.org.uk).
Security
We use appropriate technical and organisational measures to protect personal data. Please use strong passwords and keep login details confidential.
Privacy enquiries
Contact us about your personal data: